How To Create Success Through Your Dealership’s BDC

September 11th, 2018 by
Customers need to feel confident that all their questions will be answered when they contact your dealership, and your BDC team is the key to that confidence. When managing and coaching people in your dealership’s BDC, there are some things you can do to help set your team up for success. In this video, Mike Cavanaugh, Head of Strategic Partnerships at MAXDigital shares how to successfully coach, develop, and manage your BDC team.

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